• Shipping & Promotions | The Spice & Tea Exchange

Shipping & Promotions

*Please note that we’re experiencing high order volumes, orders may be delayed 3-5 business days.

Standard Shipping Options

Including Estimated Transit Times (Continental US)

  • Ground: 1-5 Business Days
  • 2nd Day: 2 Business Days
  • Overnight: 1 Business Day

*Please note that we do not ship orders on Saturday, Sunday or national holidays; any orders placed during these times will begin their processing on the next business day. This still applies to 2nd day and overnight deliveries.

Shipping Rates

* International Shipping refers to any shipping outside of the United States of America.

International shipping methods vary by country. For all international shipments, The Spice & Tea Exchange®will not be held responsible or liable for any problems that result at your local customs office. If customs duties are assessed, these are in addition to your shipping charges and must be paid directly by you. No refunds will be given for items that are seized at your local customs office. 

Order Status

It is the policy of The Spice & Tea Exchange® to send you order status information by e-mail. You will be notified when an order is received and when an order is shipped.  

To view order status of any order, including past orders that have been received you may use the following link, Order Status. 

Back Orders 

In the unlikely event that any items in your order are unavailable for immediate delivery, we will ship the remainder of your order immediately and ship the balance when it becomes available.

Sale Items:

All sale items are FINAL SALE and are not eligible for returns.

Free Online Shipping

On promotions such as Free Shipping on Orders over $65, please note that certain exclusions may apply.

  • Free shipping applies to standard ground shipping within the continental U.S. (excludes Alaska and Hawaii) and only to orders with one ship-to address.
  • Free Shipping is calculated based on the order subtotal.
  • Free Shipping begins at midnight on the first day of advertised promotion and ends at midnight on the last day of advertised promotion (12:00am EST).
  • Free Shipping is for online orders only which meet the specified requirements outlined on this page.

Holiday Shipping

Please be aware of the following HOLIDAY SHIPPING DEADLINES when ordering.

To receive by December 24, orders must be placed:

USPS Ground: Wednesday 12/13 - 3 p.m. EST

UPS 2nd Day: Friday 12/15 - 3 p.m. EST

UPS Next Day: Tuesday 12/19 - 3 p.m. EST

*Please note that due to the high order volume during the holiday season, transit times are a recommendation and are not guaranteed.