Conditions of Use
References to TSTE® herein refer to The Spice & Tea Exchange® Holding, LLC, or their affiliates, subsidiaries and designees as deemed appropriate by TSTE®.
Tampering with the site, misrepresenting the identity of a user, using buying agents or conducting fraudulent activities on the site are prohibited.
Disclaimers and Limitation of Liability
By using the TSTE® website, you expressly agree that use of the TSTE® website is at your sole risk. The TSTE® website is provided on an "AS IS" and "as available" basis. Neither The Spice & Tea Exchange® LLC nor its affiliates, subsidiaries or designees nor each of their respective officers, directors, employees, agents, third-party content providers, designers, contractors, distributors, merchants, sponsors, licensors or the like (collectively, "Associates") warrant that use of the TSTE® website will be uninterrupted or error-free. Neither TSTE® nor its Associates warrant the accuracy, integrity or completeness of the content provided on the TSTE® website or the products or services offered for sale on the TSTE® website. Further, TSTE® makes no representation that content provided on the TSTE® website is applicable to, or appropriate for use in, locations outside of the United States. TSTE® and its Associates specifically disclaim all warranties, whether expressed or implied, including but not limited to warranties of title, merchantability or fitness for a particular purpose. No oral advice or written information given by TSTE® or its Associates shall create a warranty. Some states do not allow the exclusion or limitation of certain warranties, so the above limitation or exclusion may not apply to you.
Under no circumstances shall TSTE® or its Associates be liable for any direct, indirect, incidental, special or consequential damages that result from your use of or inability to use the TSTE® website, including but not limited to reliance by you on any information obtained from the TSTE® website that results in mistakes, omissions, interruptions, deletion or corruption of files, viruses, delays in operation or transmission, or any failure of performance. The foregoing Limitation of Liability shall apply in any action, whether in contract, tort or any other claim, even if an authorized representative of TSTE® has been advised of or should have knowledge of the possibility of such damages. User hereby acknowledges that this paragraph shall apply to all content, merchandise and services available through the TSTE® website. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Intended for Users Over 13
The TSTE® website is intended for use by individuals 13 years of age or older. The TSTE® website is not directed for use by children under the age of 13. Users under the age of 13 should get the assistance of a parent or guardian to use this site.
The TSTE® website attempts to display product images shown on the site as accurately as possible. However, we cannot guarantee that the color you see matches the product color, as the display of the color depends, in part, upon the monitor you are using.
Errors on Our Site
Prices and availability of products and services are subject to change without notice. Errors will be corrected where discovered, and TSTE® reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted and whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, TSTE® will issue a credit to your credit card account in the amount of the charge. Individual bank policies will dictate when this amount is credited to your account. If you are not fully satisfied with your purchase, you may return it in accordance with TSTE®'s Shipping and Return Policy.
Online prices and selection generally match those in our stores, but may vary. Prices and offers are subject to change.
Sales Tax Policy
TSTE® collects and remits sales tax as required by U.S. law for transactions on www.spiceandtea.com.
Paying for Your Order
You may pay for your orders with TSTE® gift cards or credit cards. Currently, we accept Visa®, MasterCard®, American Express® and Discover® Card.
Generally, credit or debit cards are charged at the time the order is placed. Credits for returns or for products not received may be requested at [email protected].
Using Gift Cards
Gift cards are redeemed by entering in a gift card code. The balance of the gift card is debited at the time of purchase for the amount of the purchase. In the event of a redemption that is below the gift card balance, no money will be refunded to the customer. Rather, the gift card balance will be debited by the amount of the purchase. The remaining balance may be redeemed on subsequent purchases from the TSTE® website. Any purchase balance, in excess of the gift card balance prior to the sale, will be charged to the customer’s credit or debit card.
The amount of the price reduction on as a result of the gift card purchase will be indicated on the invoice which is presented during check out.
Using Promotional Codes
From time-to-time, TSTE® offers its customers a promotional code. Promotional codes may be entered into the system at the time of purchase. The amount of the discount on the promotional code will be indicated on the invoice which is presented during check out.
Validating Your Order
After you place an order using our shopping cart, we will check the information you give us for validity, by verifying your method of payment or shipping address. We reserve the right to reject any order you place with us, and/or to limit quantities on any order, without giving any reason. If we reject your order, we will attempt to notify you using the e-mail address you have given us with the order.
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. The TSTE® website reserves the right at any time after receipt of your order to accept or decline your order for any reason.
All sales made through the TSTE® website are subject to TSTE®'s Return Policy. For a complete explanation of the return policy, please click on the Return Policy link on the home page.
We reserve the right to reject any order you place with us, and/or or to limit quantities on any order, without giving any reason. If we reject your order, we will generally attempt to notify you using the e-mail address you gave us when you placed the order and will issue you a credit against your credit or debit card.
Order Limitations/Limited Quantities
TSTE® may, at its own discretion, limit or cancel quantities purchased per person, per household or per order. TSTE® also reserves the right to reject any order you place with us. These restrictions may include orders placed by the same TSTE® website account, the same credit card, and orders that use the same billing and/or shipping address. In the event we make a change to an order, we will attempt to notify you by contacting the e-mail and/or billing address provided at the time the order was made. TSTE® reserves the right to limit or prohibit sales to dealers.
Termination of Use
TSTE® may, in its sole discretion, terminate your account or your use of the TSTE® website at anytime. You are personally liable for any orders that you place or charges that you incur prior to termination. TSTE® reserves the right to change, suspend or discontinue all or any aspects of the TSTE® website at any time without prior notice.
We thank you for shopping at The Spice & Tea Exchange® for all your needs requiring gourmet spices, unique blends, gourmet teas, sea salts, sugars and more.